Difficult Conversations

In this recording I discuss “Difficult Conversations” by Douglas Stone, Bruce Patton and Sheila Heen, with my good friends Emma Murphy and Kirsty Campbell. First published in 1999, and coming out of the Harvard Negotiation Project, this book delves into interpersonal conflict resolution, and helps readers navigate major internal and external barriers they face when in conflict with those around them. Whilst written for a secular market, it is of immediate value to those keen to resolve well conflicts which arise inside the church. This recording was made towards the end of 2021.